FAQ2021-02-25T08:26:41+00:00

FAQ

What is talk time?2021-02-26T07:06:23+00:00

Talk time is like a credit for call transferring. It will start to deduct once call is transferred to your mobile number. Our call rate is very cheap. 

What is the payment term for this package?2021-02-25T08:05:52+00:00

We have 2 types of payment term. First is monthly payment which include 1 month upfront rental payment, 2 months security deposit and talk time. Second is yearly payment which makes you pay for 10 months only and enjoy 2 months free services.

Does this package can access to meeting room?2021-02-25T08:04:24+00:00

Yes. Actually, our standard meeting room rental rate is RM80/hour but if you sign up with this package, you will be given 20% discount of meeting room rental fee. Early booking is required for meeting room usage.

What is the function of Cloud Storage?2021-02-25T08:02:08+00:00

Cloud Storage allows for your office to be wherever you are. It gives cloud computing and space to small businesses and digital nomads to easily access all office documents. It helps to streamline and synchronize access, rather than repeatedly sending and downloading the files on WhatsApp. So you don’t need to purchase your own network server because in this package you will get 20GB of cloud storage.

What is Find me – Follow me service?2021-02-25T08:02:56+00:00

It is for call transferring, you can give up to 3 numbers. For example, firstly, we will forward the call to the main Person-In-Charge. If the call is not answered, we will forward to the second and third Person-In-Charge. However, if none answer then we will pick it up the caller’s details so we will WhatsApp to the main Person-In-Charge

Would your reception staff answer the phone for package that come with a phone line?2021-02-25T07:59:23+00:00

Yes, our staff will do the call answering and answer the call under your company name. But for package without call forwarding we will answer on your behalf, just that we won’t directly forward the call to you. You will be notified via WhatsApp immediately that you had a caller, together with the caller details.

How about my mails/parcel?2021-02-25T07:57:04+00:00

Don’t worry, our staff will collect the mails/parcels on behalf of you and straightaway will notify you via WhatsApp/e-mail. You may come collect the mails/parcel whenever you are ready.

What is Work from Home package?2021-02-25T07:55:27+00:00

Work from Home package is a package that offers you prime business address, mail collection, communication service and cloud storage. This package is suitable for those who is running a business and need a commercial property without the need of going to the office. This package is complete with the needs of office facilities while safely working at home.

 

Any deposit to pay other than the package fee?2021-02-25T07:53:24+00:00

No. We assure you there is no deposit or any additional fee required for yearly payment.

What is the office address location?2021-02-25T07:49:10+00:00

The address will be: 23-5, Menara Bangkok Bank, Berjaya Central Park, Jalan Ampang, 50450 Kuala Lumpur.

How long does it take to process?2021-01-15T06:43:57+00:00

For virtual office, the procedure can be done in a day.

What documents are required to register for the virtual office?2021-01-15T06:44:20+00:00

Our registration procedure is easy. To start, we would just need your copy of IC/passport and SSM copy. Once we received, we will issue invoice under your company name as well as contract and agreement for signage.

What package do you offer for virtual office?2021-01-15T06:44:14+00:00

We do have few packages that will meet your own requirement such as:

  1. Mail & Address
  2. Customized Mail & Address
  3. Work From Home
  4. Virtual Office
  5. Co-Working
Who is suitable for using the virtual office?2021-01-15T05:00:23+00:00

It is suitable for freelancers and entrepreneurs who work from home but want a professional business address for their company. It gives business owners all the benefits without the expense of renting an actual office.

What is a virtual office?2021-01-15T06:44:06+00:00

A virtual office is a service package which offers all the perks of commercial property (an office address and telephone number, communication and administration services, and access to meeting room) without the need for physical office space.

CAN I ACCESS MY OFFICE ON WEEKENDS ?2019-12-09T04:32:20+00:00

Yes,  with our packages you have 24 hours access to your office spaces during working days, weekends and public holidays